Easy software access requests and approvals for every app
Replace access tickets and “can I get access?” DMs with one simple flow. Employees request the app and permission they need. The right person approves in one click, and AccessOwl grants it.
Access requests
Request, approve and grant access in one place
Request access to any app
Employees pick the app and the exact permission in Slack or the web app. No forms, tickets or DMs to IT.
Stop tracking access in tickets
Every request lives in a clean dashboard or Slack app notification, with the app, permission and reason.
Upgrade a permission
Ask for a higher role or an extra license on an app you already use.
Approve access requests in one click
Approvers see the app, permission and reason in Slack or the web app. One click says yes or no.
Routed to the right approver
Requests go straight to the right person, with reminders until they decide.
Approve in bulk
Clear a busy onboarding week from the web app in a few clicks.
Grant access automatically once approved
AccessOwl provisions the account with the right permission in 500+ apps, with no SCIM or complex API setups needed.
Access in minutes, not days
The account is automatically created. Nobody waits on IT or department managers to create accounts in apps one by one.
Google and Microsoft groups
Request a Google group or Microsoft security group like any app. AccessOwl adds the person once approved.
Keep an audit trail of every request
Who asked, why, who approved and when access was granted. Everything is logged and ready for SOC 2 and ISO 27001 audits.
Know why everyone has access
Answer “why does this person have access?” without searching Slack.
Export the evidence
Download evidence of access reviews in an auditor friendly format.
Features
Enterprise grade SaaS management without the enterprise suite
Custom Approval Policies
Chain the manager, the app owner and anyone else. Send admin access through a stricter chain.
Map Roles from Your HRIS
Managers and roles come from your HR system, so approvers and provisioners are set automatically.
Temporary Access
Need an app for one task? Request it for a set time, and it’s removed on its own when time is up.
Contractors and Freelancers
Request access for anyone by email address, even people outside your directory.
Track Every Request
Requesters see each approval step and who it’s waiting on, so nobody has to ask for an update. Every step is logged as SOC 2 and ISO 27001 evidence.
In-House Apps
Add internal tools as custom apps so people can request them like any other app.
Modern Access Management Automation
Keep track of everybody’s access
See who has access to what across all your apps in one place. Every grant, change and removal is recorded as it happens.
Automatic user sync
Connected apps sync their user lists automatically, so your access list matches reality.
Remove all apps during offboarding
Shadow IT scans catch apps people signed up for outside your SSO or IdP. They show up on the leaver’s profile, so none get missed.
Built for employee adoption, not just IT
Clunky enterprise tools often never get fully adopted. AccessOwl is built to be easy for every employee, including managers who aren’t technical.
Slack app
Employees and managers request and approve access without ever leaving Slack.
Web dashboard
Request, approve and track access in a simple web app. No Slack needed.
Manage access with AI workflows
Ask Claude in Slack, Claude Code or Codex to request access, check who has what, or revoke a leaver’s tools. AccessOwl does the work.
API and MCP
Use the AccessOwl API, webhooks and open skills for Claude Code and Codex.
Your approval rules still apply
Claude never approves. Everything it creates is a normal request that follows your policies.
FAQ
Frequently Asked Questions
Common questions
Do I need Slack to use AccessOwl for access requests?
No. Employees can request access and approvers can approve in the AccessOwl web app. If your team uses Slack, requests and one-click approvals work there too. See how AccessOwl works in Slack.
Can I use AccessOwl without a ticketing system?
Yes. Requests, approvals and provisioning all run in AccessOwl, in Slack or the web app. You don’t need Jira or a service desk, and every step is logged.
Can I use AccessOwl alongside my ticketing tool?
Yes. Keep your ticketing tool for hardware, incidents and other IT support, and run app access in AccessOwl. To connect the two, the AccessOwl API and webhooks can start a request from a ticket and react to every approval.
How is this different from an ITSM platform?
ITSM platforms automate ticket management for every kind of IT ticket. They route and track the ticket, but someone still has to open the app and create the account. AccessOwl focuses on SaaS access and grants it itself. Once a request is approved, it creates the account with the right permission and logs every step as audit evidence.
Can I enable employees to self-serve requests to software apps?
Yes. Employees open the App Hub or AccessOwl in Slack, pick the app and the permission they need, and add a reason. The request goes to the right approver, and AccessOwl creates the account once it’s approved. IT doesn’t have to step in.
How do we get employees to adopt a formal access request process?
Make it easier than the workaround. If asking for access means a long form or a ticket, people go back to DMs. In AccessOwl, employees request in Slack or a simple web app in a few clicks. Speed matters too. When access arrives in minutes instead of days, nobody has a reason to go around the process. At Sary, IT stopped getting direct messages for access.
What can employees request?
Any app your company manages in AccessOwl, at the permission level they need. They can also ask for a higher permission on an app they already use, or for a Google group or Microsoft security group. In-house tools can be added as custom apps.
Can managers request access on an employee’s behalf?
Yes. In Slack or the App Hub, a manager picks the person in the “Access for” field, then the apps and permissions they need. The request follows each app’s approval policy like any other. Managers often use it to add an app a new hire needs that isn’t in their onboarding template.
Approvals
How are approvers chosen for each request?
Each app has an approval policy. The approver can be the requester’s manager, the app’s admins, the app’s business owner or a named person. Managers come from your HRIS or identity provider. Apps without their own policy use the default one.
Can an approval have more than one step?
Yes. Chain as many steps as you need, for example the manager first and then the app owner. You can also set a stricter policy for a permission type, such as admin access, across all apps.
Do I have to manually ask managers to approve access requests?
No. AccessOwl sends each request to the right approver, like the requester’s manager or the app owner, based on the app’s approval policy. They approve in one click in Slack or the web app and get reminders until they decide.
Can low-risk apps skip approval?
Yes. A policy with no approval steps approves requests right away.
Provisioning
What happens after a request is approved?
AccessOwl creates the account with the requested permission and lets the requester know it’s ready. Every step is logged for your audit trail.
Which apps can AccessOwl provision?
AccessOwl provisions 500+ apps through integration accounts, with no SCIM needed and no enterprise plan upgrade. Apps managed through Google Workspace, Microsoft Entra ID or Okta groups work too.
Do managers or IT admins still have to open each app to create an account?
No. Once a request is approved, AccessOwl creates the account with the right permission in 500+ apps. It works through integration accounts, so no SCIM or API setup is needed.
Can contractors or people outside our directory get access?
Yes. Request access for anyone by entering their email address, including contractors outside your domain. They don’t need to be added to your Google Workspace or Microsoft 365 directory.
Temporary access
Can employees request temporary access?
Yes. For apps with time-based access turned on, the requester can set how long they need it, from 30 minutes up to 90 days. When time is up, AccessOwl removes the access or takes it back to the permission the person had before.
Audit and automation
How does this help with SOC 2 and ISO 27001 audits?
Every request records who asked, why, who approved and when the access was granted. The history has no retention limit and exports to CSV, so you can show an auditor why anyone has access.
Can I automate access requests with the API, MCP or Claude?
Yes. Create and manage requests through the AccessOwl API and MCP. With Claude in Slack or AccessOwl skills, you can ask in plain words, like “give Mike a Salesforce seat with the Sales permission set”. Requests still follow your approval policies.